You have the option to return any unused item in its original packaging that you purchased within 7 days of receiving it. (Note exceptions for special orders, trade purchase, and sale or clearance below)
Special orders are:
The 7 day return period does not apply to special orders. Special orders can not be returned for change of mind.
If you are unsure about the furniture, we encourage you to view in our showoom, request paint colour swatches, or discuss it with us.
The 7 day return period does not apply to commercial or trade purchases for change of mind. If you are unsure about what you require, we encourage you to view it first, talk to us, or purchase a single unit and check it will do what you need.
The 7 day return period does not apply to sale or clearance items for change of mind. We encourage you to check any details with us before making a purchase.
If we are unable to supply, or you have received the wrong or a damaged item, we will offer to refund the product, packaging and delivery fees.
This policy does not affect your statutory rights.